Yes. We always recommend a thorough consultation to discuss your goals, medical history, and to create a personalised treatment plan.

We generally require clients to be at least 18 years of age. However, certain treatments may have additional guidelines.

We recommend arriving with clean skin and avoiding harsh exfoliants or tanning before your session. Specific instructions will be provided during your consultation.

Some services, such as lash or brow treatments, require a patch test at least 24 hours in advance to ensure there’s no allergic reaction.

Your skin may appear slightly flushed or sensitive, but this usually subsides within a few hours. We'll provide aftercare instructions to maximise your results.

Results vary based on the type of treatment, your skin’s condition, and your aftercare routine. We’ll advise you on how to prolong and maintain the effects.

Absolutely. We customise each treatment to suit your skin type, including sensitive or reactive skin. Please mention any concerns during your consultation.

Yes, we offer combined treatments at special rates. Feel free to ask us about our bundle options for multiple services.

We use trusted, well-researched brands that are known for their safety and efficacy. Specific details can be discussed during your consultation.

Some clients see improvements immediately, but most notice the full effects after a few weeks once collagen production is stimulated.

Minimal downtime is expected. You might experience slight swelling or redness at the injection site, which typically subsides within 24-48 hours.

For most skin types, a monthly or bi-monthly facial can maintain optimal skin health. We tailor a schedule to meet your specific needs.

Most clients report minimal discomfort. A numbing cream can be applied to ensure the treatment is as comfortable as possible.

We offer a variety of lash services, including both lifts and extensions. Our specialists can recommend the best option based on your natural lashes and desired look.

We’re conveniently situated in the heart of Surrey. Contact us for exact directions or visit our website for a map.

Generally, our treatments are carried out in our dedicated clinic. However, for certain group bookings, we may accommodate off-site requests. Please inquire.

Yes, we welcome group bookings! Birthdays, bridal parties, and other special events can be arranged by contacting us in advance.

We have ample parking on-site and nearby, ensuring a stress-free experience from the moment you arrive.

We recommend booking at least a week in advance, especially for weekend appointments. However, we do our best to accommodate last-minute requests.

Depending on availability and the type of service, same-day consultation and treatment may be possible. Please call us to check.